Other News From October 2024

As you can find in the full report, here are some other news pieces I didn’t elaborate on but still found interesting. I’ve shared my thoughts on the linked articles, which come from various sources. I hope you find them interesting! Let me know if you think I missed anything big.

The Challenges of Attracting and Retaining Sellers for Amazon and Temu

Not every Amazon seller is the same, but many sellers are worn out. I think that’s something the article missed.

In my opinion, Temu’s challenge isn’t just attracting Amazon sellers—it’s attracting the right ones. Is there any value in adding the 1,000th seller offering private-labeled widgets sourced from Alibaba? I don’t think so. However, bringing in strong brands that customers actually care about could be a game changer.

Amazon sellers typically have two big complaints: fees and seller support. If PDD has cash to burn (which seems to be the case), the fees issue could be solved quickly. Currently, referral fees on Temu are significantly lower than on Amazon. Seller support might be trickier, but I don’t have personal experience selling on Temu (I’d love to hear stories from those who do).

Amazon will eventually focus more on seller retention. Of course, most sellers considering Temu will likely continue selling on Amazon. But seeing strong, exclusive brands open a Temu seller account could be bad news for Amazon.

The company will need to do more than just add gimmicky features such as (as mentioned in the article) “showing images to help users narrow down their search, the ability to add text prompts to uploaded images, and ‘More Like This’ recommendations.” Walmart and Temu are moving fast, and are getting better by the days.

“Amazon and Temu Copy Each Other in Battle for Sellers“ PYMNTS.COM 10/6/24

https://www.pymnts.com/news/ecomme rce/2024/amazon-and-temu-copy-eachother-in-battle-for-sellers/

New AI Tools to Create Amazon Ads

Authenticity will be the name of the game for brands in 2025.

 Amazon just announced new AI tools for advertisers, and the videos showing off these features are pretty impressive.

But if everyone has access to these tools, will the content still feel special? Or will watching these videos feel like reading AI-generated LinkedIn comments?

Now, I’m not saying this is a bad feature. A listing with quality AI visuals is often better than one with lowquality images. This is especially convenient for smaller businesses that sell a lot of different SKUs but lack the resources to create unique content for each one.

In my opinion, though, this will only widen the gap between the minority of authentic, strong brands and the tons of commoditized products competing purely on price. I’d love to try out this type of content myself, and I’m curious to see how it’ll impact the customer experience.

“Amazon Ads launches new AI tools for advertisers—here’s your first look at the beta“

Aboutamazon.com https://www.aboutamazon.com/news/in novation-at-amazon/amazon-adsgenerative-ai-video-generatoradvertisers

Poshmark Backtracks on New Fee Structure

We often talk about how competitive marketplaces are for sellers. But there’s growing competition between marketplaces themselves.

While most businesses focus on attracting buyers, marketplaces need to attract both buyers and sellers to generate revenue through fees and additional services like advertising.

Poshmark tried to lower seller fees, which was likely welcomed by sellers. However, reducing their fee from 20% to 6% (plus a small flat fee) most likely impacted Poshmark’s bottom line— they had to make up for the lost revenue.

Their idea to charge buyers a fee resulted in a significant drop in sales across the platform. Within three weeks, they went back to the original fee structure.

Buyers have little loyalty to a platform if they can find the same product and level of customer service at a lower price somewhere else.

With Amazon, Walmart, Temu, eBay, Etsy, and other marketplaces, retaining both buyers AND sellers is becoming a bigger challenge. Amazon has relied on its traffic and Buybox attribution algorithm (which ensures sellers offer the lowest prices across all channels) to stay competitive. However, this may not be enough in the future if other marketplaces become aggressive, or if regulagors take action.

“Poshmark to Eliminate Fee on Buyers 3 Weeks After Implementation ” PYMNTS.COM 10/21/24

https://www.pymnts.com/news/ecomme rce/2024/poshmark-to-eliminate-fee-onbuyers-3-weeks-after-implementation/

Amazon Direct-From-China Surprising Terms of Services

I wrote extensively about different pricing strategies, but I missed the one where companies roll a 20-sided die to price their products.

Even worse, the prices Amazon plans for their new “Amazon’s Low-Cost Store,” with third-party sellers shipping directly from China, seem to make no sense—everything is priced under $20.

Sofas under $20 and guitars under $13? And even if you manage to sell $19.99 sofas, another guideline reportedly states that “Items must not exceed 1 lb in weight or 14 x 8 x 5 inches in measurement.”

It’s clear Amazon wants to compete directly with Temu through this model, and I think it’s smart to create a separate section rather than mixing this direct-from-China venture with their existing listings.

But if the reported information is accurate, the execution of this strategy and the communication with sellers is sub-par.

I’m also concerned about Amazon forcing sellers to remove all branding and list items as “generic.” While it may not be a huge deal for this model, it sets a dangerous precedent: will Amazon eventually ask other thirdparty sellers to downplay or even eliminate their brands?

Now I am waiting to get more information on this new store, but I am a little pessimistic on its execution.

“Amazon Sets Rules for Its New Low-Cost Store”

Marketplace pulse 10/22/24 https://www.marketplacepulse.com/a rticles/amazons-low-cost-storerequirements-and-fees

Online Thrifting in the Age of AI: How to Preserve the Treasure Hunt Experience

My favorite thing about thrifting is the treasure hunt. You never know what you’ll find or how good of a deal you’ll get. Thrift stores and garage sales have always been my go-to, but the internet has brought us even more options. Platforms like eBay, Etsy, Craigslist, and Facebook Marketplace offer a million possibilities for finding secondhand items. Some are even industry-specific, like Vinted and ThredUp in the fashion industry. Thrifting has always brought me joy and excitement, but some people worry that the fun of the treasure hunt might be coming to an end.

With new technologies, especially AI, everything is becoming a lot more “optimized”. If algorithms can quickly find the hidden gems, what’s left for people like us? Today, we’ll see how technology has impacted online thrifting and the secondhand market, and how the experience has changed over the years.

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Zombies and Witches Favor Online Shopping: How Spirit Halloween’s Online Strategy Meets Their Expectations

If you live close to a large city, you’ve probably seen all these Spirit Halloween stores popping up recently. It’s impossible to miss them with their bright orange signs. I find it impressive that a company can generate enough revenue during the Halloween season to have the resources to open all of these temporary locations. But what’s even more impressive is that, even when operating within such a short time frame, they place a heavy focus on the online experience.

Let’s see how this company operates and review some key parts of their online strategy. Spirit Halloween recently added some interesting shipping options and seems to perform well online. Halloween is certainly an interesting time of year for businesses, and I thought it would be insightful to examine one of these extremely seasonal businesses that succeed online.

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New Flashy Ad Campaigns Won’t Always Fix Your Business – Why Ecomm Entrepreneurs Should Consider All 4Ps of Marketing

You’ve probably heard of the “Four Ps of Marketing.” If not, the 4Ps—Product, Price, Place, and Promotion—are the key elements that help businesses strategize how to develop, price, distribute, and promote their offers effectively.

If a company was a house, Price and Place would be how much the house is worth and where it is located—very important elements that are frequently discussed. Promotion would be the fancy cabinets and the fresh coat of paint on the kitchen walls. There are millions of blogs, YouTube channels, and TV shows about home decor, and many homeowners think their house will double in value if they put a fresh coat of beige paint on the walls. Finally, Product is the house itself: the walls, foundations, plumbing, insulation. It is not the “sexy” part of the building, something people even avoid discussing sometimes, but a house with structural issues will be a lot less attractive to buyers.

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Levi’s Focus on DTC: Why I Think the Brand Has What It Takes to Be Successful

Hot take: I think over 95% of businesses selling on large Amazon would fail miserably if they opened a DTC channel. Anyone can build a storefront on Shopify, list their product, pay $100 a month membership, and start selling. But how many entrepreneurs can sell profitably in significant volume via a DTC channel? People complain about Amazon’s fees without realizing that for many brands, CACs would kill them if they had their own channels.

On the other hand, some brands are seeing massive success with DTC. One of these brands is Levi’s, which claimed to have doubled their DTC revenues in the last decade and now making this channel a major part of their strategy. According to Michelle Gass, Levi Strauss & Co. president: “With the strong momentum and consumer permission, now is the time to accelerate our transition to D2C, where we will evolve our culture and operating model, and our consumer centricity will drive every aspect of how we operate.”

This brings me to think, what makes Levi’s a good candidate for a successful DTC channel, and when should a business stay away from it?

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